From these strokes flew back to the Dunning arrears!

I am a dealer loan easy repayment difficult. LED environment in the entire industry downturn in the moment, many companies reflect the most important thing is not to sell products, but to recover arrears. What is the trick?

1 reminders should be straightforward

Dunning is not what is not, what one of the most effective way is to have something to say, don't say sorry, or roundabout.

2 before taking action, find out the reasons for the default

Negligence or dissatisfaction with the product? Is the funds nervous, or deliberately? Different collection strategies should be adopted for different situations.

3 direct contact

Don't let the customer nose mutually making excuses.

4 don't be aggressive

When the payment by the gas, think of a way out, or even make a radical, this method is not desirable. Once the skin is torn, the customer may go down, it will become increasingly difficult to collect.

5 don't be afraid of losing customers and Dunning

Payment due. Customers do not cause fear reminders quickly, or lose customers, will only make the customer insatiable, encourage such bad habits. In fact, as long as the skills used properly, can be regarded as the opportunity to communicate with customers. Of course, if the customer does not pay, the loss of the customer and the big deal?

6 make a prompt decision, timely termination of delivery

In particular, the customer does not supply will no longer pay the threat, otherwise it will sink deeper and deeper.

7 collection time is critical, adhere to the principle of "regular collection"

The longer the delay, the harder it is to recover. The specialized research institutions responsible for the collection of foreign receivables show that the degree of difficulty depends on the age and not more than 2 years the amount of accounts receivable, account for only 20% and 80% can be recovered, in less than 2 years to recover.

One of the biggest mistakes of the 8 is to ask for a portion of the money

Experience has proved that the payment should be paid in full, although to get a little better than a little did not get better, but not as good as more.

9 adopt competitive collection strategies

As long as the client is still in business, he has to pay the supplier. If you don't receive the money, he must pay it. The provider of priority payment is usually a good business relationship with the customer and personal relationship, because no one is willing to turn a corner with a friend.

The 10 collection should have "King Diamond", have pursued the spirit

In practice I have worked out the debtor (business parties, responsible person in charge, the person in charge of Finance) to implement the "three close" strategy, which is followed in the office, followed by the toilet at dinner, on the way home from work. Although a bit too much, last ditch! Constant, sometimes it also plays Little strokes fell great oaks., "Kung Fu" role.

11 collection should have soft strength"

From a moral point of view, owe other people's money, the heart has apologized, creditors should be treated. But a lot of debt to you in some units, some of the old head, you won't even let you have a contemptuous disregard, door! The debt collectors have at this time of condescension, war, psychological, speak good words word, lose a sincere smile, to the "three" implementation of the "emotional investment", which opened for stone Faith moves mountains.

12 receivables have tenacity"

Clearing the arrears is a long hard business, a person to have a firm and indomitable perseverance, even if others rudely like beggars, to bite the bullet, hold on. Run, it will come to naught. See a ray of light, never miss the opportunity, at the same time to learn to complain, can not sympathize with each other, on the contrary to let the other side sympathy.

13 resort to professional accounts receivable or resort to law

There are always some crooks and unreasonable customers to repudiate not yet, and they argue is tantamount to "take the collection method of normal cast pearls before swine", are often hard to work, and some very irregular, or even the payment way create new styles wonders. Therefore, when the collection is difficult, you can ask those who have a special collection capacity and rich experience in the collection of professional accounts receivable. If this method still does not work, the only remaining option is to take the legal route directly.

For customers who do not pay back on time

Once there was a chance for you to write, you don't know how to cherish.

For the first time, you say you don't have time

Second, you have just said urgently, so -- (never mind that, this is possible)

The third time you didn't get to the checkout (of course I wouldn't rush you),

Ok! You again and again three of the integrity, until one day you lost, you feel regret.

When you say "give me one more chance",

I'll tell you, "it's impossible"!

You can tell me when you're in trouble, but you can't tell me you're in trouble every day! Because I also have difficulties! As far as I know, the company is not a dedicated lending to the factory, I do not talk about human, unreasonable. Nobody wants to talk to you when you talk to reminders, reminders, that is, you this man is not honest!

As the saying goes: would rather earn less than hanging in a tree