The flat-panel TV manufacturers to build new professional customer service service service team

Flat-panel TV's explosive growth also makes TV manufacturers professional customer service service embarked on another contest reception. SKYWORTH, Haier, Xoceco flat-panel TV and other TV manufacturers to upgrade customer service service system, the establishment of a professional service team.

Announced the SKYWORTH group marketing headquarters service director Wang Xuetie day before, from now on, buy a SKYWORTH tablet products consumers can enjoy "the overall design, installation, debugging and other full range of value-added services, and timely installation in place. He also told reporters that this stems from SKYWORTH's product structure is mainly from the low-end CRT color TV to high-end flat-panel TVs based change.

Interview, Haier group information products the customer service department minister Wang Hongjun also said that Haier also built for flat-panel TV professional customer service service team, set up a 3A service center in the country, the implementation of "fixed quota, unified tool", for the consumer launch of the "three packs of six free". At present, Beijing has five or six professional after-sales service outlets, more than 100 service personnel, can be in place within 3 hours.

The person in charge of Xoceco Beijing branch, also told reporters that they are on the original customer service service team has been adjusted, flat-panel TV customer service professional service team construction, customer service staff of more than and 200 people, with dust, upgrade and maintenance of professional services for high-end flat products.

Long term price war in the state of the domestic color TV manufacturers began to upgrade after service war. In this regard, the appliance repair Association China technology minister Guo Chibing believes that because there is a big difference between the structure, principle and ordinary flat-panel TV CRT TV, in addition to the maintenance of technical requirements are higher, improper maintenance or lack of maintenance will shorten the life of the flat-panel tv.