Intel on suspicion of fraud mobile CPU official statement

November 8th at 2:30 in the afternoon in the company suspected of fraud in mobile CPU to make a "completely untrue" tough shortly after Sina received a Intel official statement on the matter. Full statement:

Intel has always been to ensure product quality and safety in the first place, and attach great importance to the protection of the rights and interests of consumers. To this end, we have long been providing consumers with appropriate measures to ensure their rights and interests are protected:

Specific measures are as follows:

Intel has consistently advocated and suggested that consumers go to Intel's formal sales channels, such as Intel store to buy Intel CPU products, because it can provide consumers with product quality and after-sales service guarantee;

Intel also offers a website for consumers, namely Intel processor identification using the web site (Intel Processor Identification Utility), the consumer can directly to these sites as recognition software, to verify the authenticity of identification for purchased products. Desktop product identity URL is: support.intel.com/support/processors/tools/piu/sb/CS-014921.htm; mobile processor product identity URL is: www.intel.com/support/processors/tools/ctu/

If consumers believe that the purchase of Intel products have quality problems, according to the relevant national laws and regulations to the seller to request three packs (repair, replacement, return) service.

In addition, the consumer can also contact with the Intel customer support department in order to obtain relevant support. Contact information can be sent by email to: processor@mailbox.intel.com.