Poor? Look at PHILPS, OPPLE, NVC, how to deal with the army!

For lighting brands, the poor may be difficult to avoid the encounter, and therefore, how to appease the hearts of consumers injured, how to deal with the difference becomes a brand must have mastered the skills. For this, let's go and see.

Literary school

Explanation: a beautiful and graceful scenery, beautiful fragrant and quiet time, smile on the top of the years, grazing heart, even to find the way, still willing to attack the obsession, chasing the most primitive and pure beauty. Years static good, pain or sorrow, is a kind of growth. Look forward to every day, light environment experts NVC, can give you a warm and comfortable atmosphere Home Furnishing. Thank you for your support. I wish you a happy life. NVC official flagship store

Strict school

Explanation: experienced hardships, finally arrived in the embrace of your baby numerous hills and streams, but because the last one hundred meters affect your mood, so we are deeply sorry, every detail we all try to do better. Mitsuo aurora may accompany you through each day! PAK official flagship store

Initiative

Explanation: pro, thank you for purchasing a PHILPS official flagship store lighting products, our customer service has taken the initiative to contact you as soon as possible, will solve the problem for you oh, we also have to replace the installation company, the new company will install more professional service, more detailed service. Follow up will not appear such installation problem, please rest assured to buy, look forward to the satisfaction of the pro, I wish you a happy life. PHILPS lighting official flagship store

Sincere pie

Pro: first, I apologize to you, I'm sorry! Because the number of customer service at the same time to receive more, do not let you satisfied with the service, we will increase the training and strengthening the training of service personnel working ability and service awareness, also please forgive, welcome come to our shop to give us advice, support our growth. OPPLE lighting official flagship store

Xiao Bian said

As the saying goes: the way is more difficult than. When faced with problems or difficulties, we need to take the initiative to find a solution, rather than an excuse to avoid responsibility. Lighting brands in the store business, it is normal to encounter a variety of problems, but the solution will always be more than the problems encountered.

In the study, we see that the lighting brand problem-solving skills and style are different, but as long as an antidote against the disease effectively to solve problems, and to provide better products and services for consumers, it is a good solution.

"Art school" NVC official flagship store devoted to all kinds of beautiful words of various consumer complaint response, both cleverly solved the problem, and provide consumers with good mood, so calm, consumers benefit. Sincere faction of the official flagship store OPPLE lighting is more sincere attitude, so consumers naturally have more complaints. PHILPS lighting official flagship store is well deserved initiative, its background customer service will always take the initiative to contact consumers, and to solve the problem. "Strict" Mitsuo aurora is focusing on the fundamental quality, sincere, its purpose is to continue to pursue and continuous improvement.

Of course, we have seen many lighting brands, is a typical "numb", I read the part of the lighting brand official flagship store found for consumers bad comments and feedback, despite complaints from a large, but they never reply and solve. Practice has proved that the brand should not only focus on sales, should pay more attention to the service, only the products and services both can give consumers the best shopping experience, enhance consumer confidence and dependence of this brand.

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