Shanghai mobile enabled 10086 customer service phone 1860 will retire

Mobile phone users is widely known as the Shanghai mobile customer service phone 1860 will soon be disabled, will be replaced by 10086. Yesterday, the reporter tried to call 10086, has been able to dial, the prompt tone and the same as the 1860, but after the button to select the language, the voice system will automatically prompt menu process has been updated". Shanghai mobile official said, to change the call center number is in accordance with the unified deployment, China Mobile group company at present, the original 1860 and 1861 number two will still use transition for a period of time, when to terminate the use, is still uncertain. Shanghai Mobile did not disclose the reasons for the change.

In addition, 10085 will be used for China Mobile's new business consulting hotline, will be China Mobile VIP as a personal customer and group customer service hotline number. After the reporter tried to verify, Shanghai Mobile has quietly enabled 10085 and 10086 numbers, and the 10088 has not yet opened.