China Mobile to modify the terms of overlord will implement a new customer access contract

Unilateral interpretation of the terms of the cancellation of new customer access service contract 3 * 15 start

Washington (reporter Guo Dongying) yesterday, China Mobile relevant sources, after the pilot, China Mobile will implement a new customer access service contract. According to reports, the new China Mobile user access service agreement to the contract law, the Telecommunications Regulations, telecommunications service standards as the basis, the basic abolition of the past several controversial provisions.

Customer commitment is reduced to 4

According to reports, the new China Mobile user access service agreement to the contract law, the Telecommunications Regulations, telecommunications service standards as the basis, the basic abolition of the past several controversial provisions. Among them, bear the brunt of the abolition of the Mobile Corporation with the provisions of "unilateral interpretation right clause; the operators network expansion, adjust and upgrade the software, services, and tariff changes, have the obligation to advance notice or notice; in addition, clearly inform, inform the operator's time, loss the responsibility for compensation; in addition, increase basic service commitments. To simplify the obligations of the customer to 4, while the operator obligations increased to 13. Basic service commitments reached 18, reflecting the concept of full service for users.

In view of the previous professional contract in the network of strong expression, the new model will be a number of professional and technical indicators into the customer's perception of indicators for testing and easy to understand and feel.

The new contract will be the first pilot in Jiangxi

Telecommunications users access to the contract has been the focus of attention of consumers, has repeatedly been criticized by the Chinese consumers association. Previously, some management measures have been taken, such as Beijing Industrial and Commercial Bureau and Communications Administration jointly announced in November last year, Beijing City, mobile phone and fixed phone contract model text since December 1st implementation, delete "only by local identity for access procedures and other provisions of the king. However, the abolition of the provisions of the action is only in the country's various provinces and cities scattered.

Due to this year's 3 ~ 15, each operator stepped up the image of the project. It is reported that the China Mobile new customer network service contract will be formally in March 15th this year to start in the country, and amendments to the contract after the Ministry of information industry, Chinese Consumer Association, Chinese Academy of Social Sciences and other experts and scholars and consumer representatives to discuss, it can avoid the shelling as object again in 3 / 15 period.

It is reported that the contract in Jiangxi mobile first pilot, Ministry of information industry are also recognized, therefore, China Mobile is expected after the implementation of other operators will continue to take the new format of the contract.

In addition to the user network service contract, the operators are also on the other overlord contract to clean up, a telecommunications card balance refund and other provisions of the king reacted strongly to the user after China Mobile and China Unicom China has made it clear that to solve, and has introduced measures.