Electronic products customer service service standards to formulate improved chaos

Yesterday, reporters in the Chinese Electronic Chamber of commerce consumer electronic products customer service service Specialized Committee established conference that aims to improve China's electronic products customer service service confusion "electronic products customer service service standards" is currently brewing development.

Vice president, Chinese Electronic Chamber of commerce consumer electronic product director of customer service service Specialized Committee Wang Ning said, at present, some electronic products enterprises only implement the "Three Guarantees" in the "repair" this one, did not return and replacement. Some companies to develop their own disclaimer is not conducive to consumers. Therefore, it is necessary to unify the after-sales service standards.